Shipping policy

For ready to ship products:

When you place your order you will receive an order confirmation email to let you know we have received your order. When we have shipped your item, you will receive an order dispatch email. We aim to ship items within 72 hours of the order being placed.

Where we ship to:

Currently we are offering delivery within the U.K. using Royal Mail.

Delivery time frame and costs​:

We aim to ship your items within 72 hours from when you place your order. We use Royal Mail second class tracked delivery service which aims to deliver in 3-5 working days. We are currently offering free U.K. standard delivery for all orders over £30.

How to track your item:

When you receive your order dispatch email, it will contain a tracking number. Enter the tracking number at https://www3.royalmail.com/track-your-item# and this should tell you when your item should arrive. Where we can we will try and ship multiple items together but sometimes we may need to ship items separately so you will receive separate tracking numbers for these shipments. 

For Commissions

Shipping for commission pieces will be discussed during the consultation process, as this will vary from piece to piece. 

Any Questions?

If you have any more questions about your order, email jackwottonart@outlook.com